Help Center – HeloDear

Browse by Category

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Getting Started

8 articles

How to create an account→ Your first session→ Choosing a listener→ Setting up your profile→

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Account & Settings

12 articles

Changing your username→ Notification preferences→ Deleting your account→ Exporting your data→

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Privacy & Safety

10 articles

How anonymity works→ Blocking a listener→ Reporting inappropriate behavior→ Auto-delete conversations→

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Billing & Plans

9 articles

Free vs Premium features→ How to upgrade your plan→ Cancelling a subscription→ Refund policy→

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Sessions & Calls

11 articles

Starting a voice call→ Video session requirements→ Ending a session early→ Rating your listener→

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Technical Issues

7 articles

App not loading→ Audio/video not working→ Connection issues→ Clearing cache & data→

Most Helpful Articles

🚀

How to start your first session on HeloDear

Getting Started · 3 min read

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🔒

Understanding anonymity and how your data is protected

Privacy & Safety · 5 min read

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💔

What to do if a session doesn't feel right

Sessions & Calls · 2 min read

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💳

How to cancel or change your subscription

Billing & Plans · 2 min read

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🎭

How to report a listener for inappropriate behavior

Privacy & Safety · 3 min read

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